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Managed
Services |
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One of the hardest things in
maintaining a computer network is predicting what may fail
and when. Managing a network by only reacting to issues can
lead to lost time. Determining there is a problem,
requesting help, waiting for technicians to be dispatched,
waiting for diagnosis, and then more waiting for the problem
to be resolved – All of this is lost time and productivity
to your organization. At SourceOneIT, we have a better way
to serve you.
We can help keep your key business
tools like email and internet up and running by working to
reduce the amount of issues that you experience. With our
SourceOne Support Programs we’ll have technicians looking
after your network to deal with issues BEFORE they affect
your productivity.
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Category |
SourceOne
Support Program |
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Server & Network
Monitoring |
Availability, Performance & Predictive Failure
Monitoring |
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Account Management
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Remote Monitoring |
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Remote Management |
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Help Desk Support |
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Service Desk |
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Virtual CIO |
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Security
Monitoring |
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Proactive Server |
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Proactive PC |
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Priority Response |
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SPAM Protection |
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Asset / Network
Reporting |
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Proactive Remote Maintenance |
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Reactive Support |
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Network Health Assessment |
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Reporting |
Monthly |
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Remote response |
2 hour response |
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Onsite response |
4 hour response |
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Proprietary Applications |
(optional) |
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Offsite Storage |
(optional) |
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Disaster Recovery |
(optional) |
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Product
Procurement |
(optional) |
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Internet Access /
VPN |
(optional) |
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Phone Systems /
Cable |
(optional) |
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VoIP Systems
(Voice Over IP) |
(optional) |
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Hosted Exchange
Server |
(optional) |
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WEB / Email
Hosting |
(optional) |
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SAAS (Software As
A Service) |
(optional) |
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HAAS (Hardware As
A Service) |
(optional) |
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